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Component Relations Manager

Component Relations Manager Job Purpose 

Under the direction of the Director, Governance & Tripartite Relations, the Component Relations Manager serves as the key liaison between CDA and the 32 local component dental societies. Responsible for serving as a primary and regular channel of contact/communication on organizational matters with the dental society staff, and frequently with the dental society board. Maintains credibility and trust with executive directors and volunteer component leaders to enhance and strengthen component relationships.  

Company Info

The California Dental Association (CDA) is an innovative membership-based organization that’s committed to the success of dental professionals in service to their patients and the public.

Founded nearly 150 years ago by a small group of dentists, CDA has grown to become the single largest membership in the American Dental Association and a constant trusted resource for California dentists. CDA supports 27,000 members through all stages of their careers by offering dedicated expertise and services, including cutting-edge education, tools for the business side of dentistry, legislative advocacy and access to dentist-focused insurance. 

Bring your best to CDA and enjoy generous pay plus a benefits package that includes medical/dental/vision, 22 days of vacation, 401(k) matching, profit sharing and education reimbursement. In addition, CDA offers with a robust employee wellness program, casual Fridays, and learning and leadership opportunities. To learn more about working at CDA, visit cda.org/careers.

Essential Functions – must be able to perform with or without a reasonable accommodation

Essential competencies:

  • Critical thinking (decision making)
  • Communication (influence)
  • Relationship skills (service)
  • Responsibilities
  • Builds and maintains strong business relationships among the components and CDA, consistent with the strategic plan and management objectives; provides effective and continuous communications; offer best practice guidelines and support resources.
  • Coordinates with CDA departments and business units to respond to component requests for information and support or to address complaints or concerns regarding CDA services, programs, or policies.
  • Coordinates annual officer visits to components, including preparation material such as component profile information, talking points regarding key organizational priorities, and coordination with trustees and component executive directors.
  • Initiates and manages regularly scheduled meetings (approximately 3-4 per year) with all component executive directors assuring that meetings are mutually beneficial.
  • Initiates individual and small regional meetings with executive directors throughout the year.
  • Identifies training and development opportunities for component staff and leaders; coordinates education efforts with the Leadership Development Program Manager in an effort to strengthen component association management competencies and services to members.
  • Designs and presents workshops related to component executive directors and leadership. Plans annual orientation for component leaders to educate and apply best practices at the components and be familiar with the roles of CDA and components in serving members. 
  • Ensures components -- through the executive directors and boards, as appropriate – regularly receive information about CDA’s programs, services, and organizational matters, as well as analyze information and feedback from components about such matters.
  • Serves as secretary to the ADA House of Delegates13th district delegation. Collaborates with staff and volunteer leadership on necessary events, meeting agendas and resolutions.
  • Assists and supports Director, Governance & Tripartite Relations with appropriate ADA activities in relation to component support.
  • Participates in applicable organizational activities as assigned, such as work groups, task forces, etc.

Non-Essential Functions

  • Performs other duties as assigned

Required Education, Licenses & Experience

  • High School diploma or GED
  • Bachelor’s degree preferred, or equivalent combination of education and experience
  • Understanding of association management and California not-for-profit corporation structure. 
  • Critical thinking: decides with intention, reflection and reason; clarifying purpose, evaluating alternatives and analyzing risks.
  • Communication: demonstrates influence by inspiring others and inciting action to achieve goals and desired outcomes; demonstrates expertise and earns respect.
  • Relationship skills: displays sense of service by focusing on meeting needs and exceeding expectations for both colleagues and members
  • Possesses leadership skills and diplomacy with the ability to swiftly articulate issues and concerns.
  • Exercises a high degree of initiative, independence, integrity, and flexibility.
  • Team player with a willingness to support other areas of the department when needed.
  • Possess excellent verbal and written communication skills.
  • Unafraid to suggest ideas and new ways of conducting business.
  • Proven competency of computer skills
  • MS Word – Intermediate to Advanced
  • Other MS Applications – Intermediate
  • Database experience
  • Willingness to travel as required, up to 20%, and availability to work weekends.

Preferred Education, Licenses & Experience

  • Minimum five years experience in a non-profit or membership association, preferred.
  • Membership program, governance, and policy experience preferred.

Working Conditions         Occasionally (1-33%)               Frequently (34-66%)                Constantly (67-100%)

  • Constantly sitting, standing
  • Occasional overnight travel
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